ISO 9001 is the international standard for Quality Management Systems (QMS) that focuses on enhancing customer satisfaction through consistent quality and continuous improvement. In South Africa, achieving ISO 9001 certification helps businesses deliver products and services that meet customer expectations, boosting loyalty and satisfaction.
Why ISO 9001 is Key to Customer Satisfac... https://qualitcert.com/iso-9001-certification-consulting-services-in-south-africa/