By no means consult with the subject of your respective case study as "the consumer." Rather, use their title or even a pseudonym. The manager summary must offer a snapshot within your consumer, their difficulties, and the advantages they savored from dealing with you. Verywell Thoughts's content is for informational https://harvard-case-study-help08251.blogzet.com/considerations-to-know-about-hbr-case-study-solution-48102070