These contributions have don't just amplified his popularity as an AI thought leader but have also led to his most up-to-date patent apps for an innovative AI governance layer aimed at enhancing accountability and ethics in AI devices. The turning position came in 1996 when Joel, inspired by Tom Cruise https://www.researchgate.net/publication/390591862_The_Growing_Role_of_AI_in_CustomerService_Understanding_ConsumerPerceptions